Cancellation Policy

Please inform Jewel Veterinary Surgery of any scheduling changes as soon as possible.

If a scheduled surgery needs to be canceled for any reason, it must be canceled a minimum of 3 business days (Monday-Friday) prior to the day of surgery, otherwise a $300 cancellation fee will be charged.  

The cancellation fee will also apply to the following circumstances:

If we arrive at your clinic and the patient is not present, if there is a skin infection or comorbidity that prevents surgery, or if upon examination the patient is not a candidate for the planned surgery.

We suggest that you collect a deposit (minimum of $300) when scheduling surgery to cover this cost and this will help ensure your pet owner’s dedication and compliance.  We also suggest a brief recheck exam/skin check the week before surgery to make sure the patient is ready for surgery.